We want you to be completely satisfied with your purchase. However, due to the nature of digital content, refunds are only available under limited circumstances.

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Eligibility for Refunds

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Refunds are only available for digital content that has not been accessed. Once the content has been opened or downloaded, it is considered used and is no longer eligible for a refund.

Refund requests must be made within 14 days of the original purchase date.

Refunds are not provided for dissatisfaction with content quality, as descriptions and previews are provided to help you make an informed purchase decision.

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How to Request a Refund

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To request a refund, please contact our customer support team at wassiai@outlook.com. Include your order number and details of the purchase, and our team will assist you as soon as possible.

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Processing Time

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Refunds are processed within 5–10 business days after approval. You will receive a confirmation email once your refund has been issued.